Privacy Policy

This Privacy policy explains how www.voganow.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit the site or make a purchase.



PERSONAL INFORMATION COLLECTION

In order to process your purchases, we collect information about your device, how you interact with the site, and other information when you visit the site. If you contact us for customer support, we might also gather additional data from you. Any information that can be used to identify a specific person is referred to in this privacy statement as "Personal Information," which also includes the information below. Information on the types of Personal Information we gather and why is provided in the list below.


DEVICE INFORMATION

  • Purpose of the collection: To accurately load the site for you and to perform analytics on site usage to optimize our site. 
  • Collection source: When you visit our site, cookies, log files, web beacons, tags, or pixels are automatically collected. 
  • Business disclosure: shared with our processor Shopify, Google Analytics, and other third-party marketing tools. 
  • Personal information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the site.

ORDER INFORMATION

  • Purpose of the collection: To fulfill our contract with you, provide you with the goods or services you requested, process your payment information, arrange for shipping, send you invoices and/or order confirmations, keep in touch with you, check our orders for risk or fraud, and, in accordance with your preferences, send you information or advertisements about our goods and services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Information disclosed to our processor Shopify, to shipping and fulfillment firms, and to a third-party and marketing tool. 
  • Personal information collected: Name, shipping and billing addresses, payment information (including credit card and debit card details), email address, and phone number.  

CUSTOMER SUPPORT INFORMATION

  • Purpose of collection: To offer smooth customer service, provide tracking information, and aid in order delivery. 
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our third party CRM software to provide better & smoother customer service.
Source of collection: collected from you.